Remote Work Solutions TCB
IT Services • Laurel, MD 20708
Careers
Remote opportunities
We post remote roles for tech support, cloud admin, customer experience, and more. If you’re disciplined, clear in communication, and love solving problems, apply below.
Remote Tech Support (L1)
Remote (Worldwide) • Contract / Part‑time / Full‑time
Handle tickets, basic troubleshooting, account resets, and end‑user support with clear documentation.
Tip: Include tools you’ve used (M365, Google Workspace, AD, VPN, Intune/SCCM, AWS/Azure, ticketing systems).
Remote Tech Support (L2)
Remote (Worldwide) • Contract / Full‑time
Advanced troubleshooting, networking basics, VPN support, M365/Google Workspace administration, and escalation handling.
Tip: Include tools you’ve used (M365, Google Workspace, AD, VPN, Intune/SCCM, AWS/Azure, ticketing systems).
Remote Tech Support (L3)
Remote (Worldwide) • Contract / Full‑time
Lead escalations, infrastructure changes, Active Directory/Entra, cloud administration, and incident response collaboration.
Tip: Include tools you’ve used (M365, Google Workspace, AD, VPN, Intune/SCCM, AWS/Azure, ticketing systems).
Remote Desktop Support
Remote (USA Preferred) • Contract / Part‑time
Remote endpoint troubleshooting (Windows/macOS), RDP/remote tools, patching, and device policy enforcement.
Tip: Include tools you’ve used (M365, Google Workspace, AD, VPN, Intune/SCCM, AWS/Azure, ticketing systems).
Customer Experience Specialist
Remote (Worldwide) • Contract / Part‑time
Client communication, ticket triage, status updates, follow‑ups, and coordination with technical teams.
Tip: Include tools you’ve used (M365, Google Workspace, AD, VPN, Intune/SCCM, AWS/Azure, ticketing systems).
Apply online
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